Attorney Answering Services
Thousands of legal professionals and some of the largest firms in North America have relied on our professional and courteous agents to manage their most confidential calls. Answer AnyTime's legal answering services can answer your busy calls, take vital messages, and deliver them to you 24/7/365 in multiple languages. Answer AnyTime specializes in answering calls, scheduling appointments, and distributing messages for law practices around the globe.
Law offices benefit from utilizing an answering service because they tend to receive a very high volume of non-client related calls. Answer AnyTime's professional trained operators can assist any attorney or law office by administering some or all of the inbound telephone lines during the day.
Many callers might not realize that the attorney they are calling doesn't practice the type of law that their case calls for or may be asking one of a handful of frequently asked questions. Our agents are able to inform callers what type of law you practice, offer them basic information about your practice, refer them to your office locations, take messages, schedule appointments, screen important calls, patch emergency calls through directly to an attorney and much more.
Our services are particularly useful for small law offices where there may be only one or two attorneys handling the entire client base. Larger firms find our services useful after hours, during regular hours when their staff is unavailable to answer the phone, and as a method of cutting costs by reducing the number of employees that they pay full-time to handle incoming calls. Answer AnyTime's Legal Answering services can handle all of your non-urgent and routine calls so that you can focus on your clients and your practice.
An Extension of Your Team
Our agents are your representatives. We work with you to develop scripting so that we can appear as though we are working alongside your existing staff in your office. Receive your messages in a variety of ways, including warm transfer, voicemail, email, SMS text, and fax. You can call-forward any number using as many phone lines as you need. Our contact centers can serve as your Virtual Receptionist as we patch through calls or pass them into voicemail for easy retrieval, deliver your messages immediately via SMS text message, or dispatch by fax or email.
Rely on Us to Deliver Your Messages
Make sure your important calls get through with our pre-screening and prioritization services. Your prioritized calls are always handled promptly. Answer AnyTime's disaster-resistant structure ensures your calls will always be answered. Whether you need a legal answering service for a small local practice or require the call center answering experience and expertise for a class action lawsuit, Answer AnyTime's legal answering services provide the staff, experience, and customized options to meet and exceed all your needs.